Developing Your Conflict Competence by Craig E. Runde & Flanagan Tim A

Author:Craig E. Runde & Flanagan, Tim A.
Language: eng
Format: epub
Publisher: Wiley
Published: 2010-05-10T16:00:00+00:00

Step 1: Describe the Conflict

Each participant writes a paragraph describing the conflict as it currently exists.• Encourage participants to state clearly how the conflict began.

• Tell them that they will share this statement with their conflict partner.

• Direct each participant to write a second paragraph describing a solution to the conflict. (This statement is not used until the end of the exercise.)

Step 2: Planning for Starting and Maintaining Communications (Reaching Out)

• Participants craft a statement they can use to reach out to their partners.

• Encourage the use of “I statements.”

• Encourage taking responsibility.

• Encourage an apology if warranted.

• Statements should include clear desire to make progress.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.